What our clients are saying…
A great experience. The Tough Country team goes over and above to provide the best internet and customer service.
Internet quality meets all of needs as a family of 4 and working from home!
Thank you Tough Country!
Friendly, competent and helpful. No wait times for calls. Great service and great people.
Very impressed with the customer service at Tough Country. My wifi quit working at my trailer on Lake Koocanusa. After trying several suggestions that they had given, it still wouldn’t work. So Paul sent a tech out to the campground to resolve the issue on Friday late afternoon before a long weekend. The tech (was very polite and friendly) resolved it in a very short time and we had wifi again. Very happy with you guys. Way to go and thank you.
Tough country was eager to service our property, even though it required extra work and infrastructure on their part, for a small number of clients. They are working toward their goal of being able to provide service to all rural properties in the area.
They were quick, courteous and on time with the install. So far, the quality of the internet services we are receiving has been exceptionally better than our previous provider. Definitely recommend!
Great customer service from the first moment of introduction and set up. Reception is excellent. No interruption at all. Very happy with everything. Thank you.
We live 10 KM North of Sparwood and love the service. We had Xplornet for the longest time until we could get on with Tough Country. The installer was on time and worked to get the system up and running quickly once he found the signal. Left no mess in the house or outside. Happy to have an internet provider that offers speed and no capped data.
Prompt and efficient service, the internet speed is decent for the rural area we live in.
Just got this service for internet at Lake Koocanusa. The install team was great explaining how to winterize the equipment at end of season.
So far, the internet reception has been great. Happily surprised to have 3 devices all streaming movies at the same time without interruption.